If you want to contact players on your UpStage instance – for example to inform them about performances or workshops, advise them of upcoming maintenance, or inform them of any other changes to the instance – you can do this through the email notification system.
In the Studio, hover your cursor over the cog icon in the left-hand menu, and select Email Notification from the dropdown menu. A form appears.
If you want to email every player on this instance:
- Click the checkbox next to the number of available recipients to select all players.
- Click the upper green arrow between the list of available players on the left, and the “selected” list on the right. This will move all players to the “selected” list.
- The default send method is BCC, to avoid exposing email addresses to players who do not already know each other. If you want the recipients to be able to see each others’ email addresses, change the BCC toggles.
- Enter a meaningful subject in the subject field.
- Enter your message in the Body text field.
- Finally, click “Send” at the top right.
If you want to email one or more specific players:
- Start typing the username or email address of the player in the search field at the top of the available player list.
- Click on the player you want, and then on the green arrow to move it to the “selected” list.
- Enter your subject and message in the fields and click “Send”.
If you want to email only players with a specific role, use the dropdown on the left of the available recipients list to select the role, then follow the same steps to move them to the “selected” list.
If you want to include an email address that doesn’t belong to a player account, click the “Custom recipient” button.
Turn on the “Attach signature” toggle at the end of the interface if you want to attach a signature to the email. The signature can be configured in the System Configuration interface.